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Help Center

Have a question? We're here to help!

The best way to reach us is via email at help@shipitfurniture.com via the form below. Our team responds to all inquiries within 1-24 hours.

Returns

Click the button below to start your return. Use the same email from your order confirmation. If you have any issues, email us at help@shipitfurniture.com.

Click Here for Returns

FAQ's

Where do you ship?

We currently ship only within the USA. We do not ship to Puerto Rico or PO Boxes.

How long does shipping take?

Shipping time depends on the method you choose at checkout:

Free Shipping: 7-25 days (90% of orders arrive within 7 days).

Expedited Shipping: 2-15 days (90% of orders arrive within 3 days).

How can I track my order?

Once your order is placed, you will receive a confirmation email with a tracking link. If you need an update, feel free to email us, and we’ll quickly provide the latest tracking information.

Do you offer installation or white glove delivery?

No, we do not offer installation or white glove delivery. All shipments are drop-off only.

What is your return policy?

You have 30 days from the delivery date to return an item.

Please review our full Return Policy for details on eligibility and the return process.

Do you offer financing or payment plans?

Yes! We offer financing through Buy Now, Pay Later services like Sezzle and Klarna, so you can split your payments into manageable installments.

Do you offer price matching?

Yes! We do offer price matching. If you find a lower price from a competitor, email us with the SKU and a link to the competitor's price, and we’ll match it for you.

Can I place a bulk or wholesale order for my business?

Yes! We offer bulk and wholesale pricing for businesses. Please email us for more information on bulk order discounts.

Contact Form

You may also reach us at our office with the following contact details:

Address: 81666 CA-111, Indio, CA 92201, United States
Phone: +1 442 484 9007
Email: help@shipitfurniture.com

For all other inquires please fill out form below:

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